Hello and good afternoon.
It was meant to be the grand opening of Heathrow's Terminal 5... Let's just say it hasn't gone quite according to plan! As I write this, things are getting worse too with rumours of mechanical breakdowns on the baggage carousels.
The British Airports' Authority will be telling Alastair (who's there by the way, which is why he's not here - obviously!) that it's all just teething problems and it WILL get better for passengers. But what went wrong in the first place? Well hopefully we can find out. In the meantime, there are some pretty irate customers at T5, with lost luggage, delays and cancellations.
The British Airports' Authority will be telling Alastair (who's there by the way, which is why he's not here - obviously!) that it's all just teething problems and it WILL get better for passengers. But what went wrong in the first place? Well hopefully we can find out. In the meantime, there are some pretty irate customers at T5, with lost luggage, delays and cancellations.
We take a look around and talk to the most important people down there... Including Gordon Ramsay who's opened a very fine eatery for your delectation should you have a spare five minutes once you've found your missing bags!
It's all jam packed in, and Al and Romilly will be here to bring it to you.
Sorry it's so short... I prefer "small but perfectly formed" myself.
See you at six,
Faye the Programme Editor
